Help & Support
Search Articles
Search Articles
1 error prohibited this ticket from being saved
There were problems with the following fields:
Requester
Description
Please select the type of issue you are facing
...
Technical issue/Troubleshooting Online Game
Account access--Online Tutor
Account access--Worksheet file cabinet
Awards
Billing-renew-pay Online Tutor
Billing-renew-pay Worksheet
ClassLink /Clever issues
Extending trial-Free gifts
Feature Request
How-to question about Online Tutor
How-to question about Worksheet Program
Introductory info request
OTHER-none of these
Over subscribed and trial users
Pilot Program
Quote request
Solicitations-vendors, etc.
Starting new account help Online Tutor
Starting new account help Worksheet Program
Technical issue/Troubleshooting Worksheet Program
<div class="control-group ticket_section"> <label class=" required control-label cf_date_problem_happened_2157782-label " for="helpdesk_ticket_cf_date_problem_happened_2157782">Date problem happened</label> <div class="controls support-date-field "> <input type="text" name="helpdesk_ticket[custom_field][cf_date_problem_happened_2157782]" id="helpdesk_ticket_custom_field_cf_date_problem_happened_2157782" class=" required date section_field datepicker_popover" readonly="readonly" data-show-image="true" data-date-format="d M, yy" placeholder="" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_time_of_day_2157782-label " for="helpdesk_ticket_cf_time_of_day_2157782">Time of Day</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_time_of_day_2157782]" id="helpdesk_ticket_custom_field_cf_time_of_day_2157782" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_school_name_2157782-label " for="helpdesk_ticket_cf_school_name_2157782">School Name</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_school_name_2157782]" id="helpdesk_ticket_custom_field_cf_school_name_2157782" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_teacher_email_2157782-label " for="helpdesk_ticket_cf_teacher_email_2157782">Teacher email</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_teacher_email_2157782]" id="helpdesk_ticket_custom_field_cf_teacher_email_2157782" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_student_username_not_their_name_2157782-label " for="helpdesk_ticket_cf_student_username_not_their_name_2157782">Student Username (not their name)</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_student_username_not_their_name_2157782]" id="helpdesk_ticket_custom_field_cf_student_username_not_their_name_2157782" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_device_type_2157782-label " for="helpdesk_ticket_cf_device_type_2157782">Device</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_device_type_2157782]" id="helpdesk_ticket_custom_field_cf_device_type_2157782"><option value="">...</option> <option data-id="72000833257" value="Windows">Windows</option> <option data-id="72000833258" value="Mac">Mac</option> <option data-id="72000833259" value="Chromebook">Chromebook</option> <option data-id="72000833260" value="iOS">iOS</option> <option data-id="72000833261" value="Android">Android</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_browser_2157782-label " for="helpdesk_ticket_cf_browser_2157782">Browser / App</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_browser_2157782]" id="helpdesk_ticket_custom_field_cf_browser_2157782"><option value="">...</option> <option data-id="72000833262" value="Chrome">Chrome</option> <option data-id="72000833263" value="Safari">Safari</option> <option data-id="72000833267" value="iOS App">iOS App</option> <option data-id="72000833268" value="Android App">Android App</option> <option data-id="72000833264" value="Edge">Edge</option> <option data-id="72000833265" value="Firefox">Firefox</option> <option data-id="72000833266" value="Opera">Opera</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_learning_track_2157782-label " for="helpdesk_ticket_cf_learning_track_2157782">Learning Track</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_learning_track_2157782]" id="helpdesk_ticket_custom_field_cf_learning_track_2157782" /> </div> </div>
CAPTCHA verification is required.
Search our
Knowledge base
or Browse articles